Customer appointment and repair updates
During a booking or service conversation, an Aesir Reforge representative asks:
“Would you like Aesir Reforge to text [YOUR MOBILE NUMBER] from +1 931-465-5061 with appointment confirmations, reminders, scheduling changes, repair updates, and pickup notices for your service request? The number of messages will vary. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for opt-out guidance, or email hello@aesirreforge.com for support. Texts are optional; you can use our services without them. Our SMS Privacy Policy is at www.aesirreforge.com/sms-privacy and our SMS Terms are at www.aesirreforge.com/sms-terms. Do you agree to receive these texts? Please say yes or no.”
The representative reads the disclosures before requesting the answer. If the customer wants to review the policies, enrollment waits until they have had that opportunity.
After an explicit yes, the representative confirms:
“Thank you. You're enrolled in Aesir Reforge appointment and repair texts for this service request. We'll send a confirmation text.”
If the answer is no or unclear, the number is not enrolled. We record the date, method, disclosed terms, and answer. The confirmation text is sent after consent and once the messaging service is ready to send.
Separate internal-alert enrollment
Internal operational alerts are available only to the business owner. They require separate, recorded agreement to the alert purpose and SMS disclosures. Customer enrollment does not subscribe customers to operational alerts.